Screen Time Management

Screen Time Survival!

Is Screen Time management important?  Most busy parents  believe that the best way to keep their children quiet and preoccupied is through gadgets. It starts from as early as 2, with the child’s favorite cartoon, and feeding time becomes a breeze! Some parents use screen time as a bribe, for eating veggies, doing homework, fixing the toys and the list is endless. As parents, we do not realize, at that moment, that what we are doing is not good. Until it becomes too late and managing, their screen time becomes chaotic, in other words, unmanageable.

It’s back to school time and we have listed below some tips on screen time management for kids that might help lessen or eliminate (next to impossible) use of gadgets.

**Set a good example. For instance, keeping the TV on for background        noise all the time or scrolling through your phone or ipad every time you have a spare minute teaches your child bad habits. As they see you binge watching your favorite Netflix series or playing online games on your phone, they think that it is also right for them to be on it all the time. So set a good example by using your time productively.

**Make Use of Parental Controls. Always protect your kids from explicit contents found on TV and online. Use parental controls that allow you to monitor what your kids are viewing on both TV and online.

**Encourage Other Activities. Kids depend on technology for entertainment. Create activities in your household that does not involve the screen. For instance  cooking together or outdoor games.

**Educate and talk to your kids about the effects of spending excessive time on screen. How it affects the development of their eyes along with their motor skills. Studies show that too much screen time can have many negative effects. Issues range from mental problems in school and the ability to pay attention.

Human Interaction

In conclusion, it is important that we learn to limit screen time in favor of actual human interaction and productivity. This actually goes, not just for the children but adults too! Remember that too much of everything is not good and we always have to keep the balance in our daily lives.

For more ridiculously helpful blogs and tips on the latest in technology, visit www.leapmanagedit.com . Reach out to us and we are happy to share our list of apps that help manage screen time and make life a little easier.  Ridiculously Helpful facebook Live on Screen Time Management is coming soon!

Life in Balance with Westminster Village

Rich History Devoted to Senior Care

Have you ever driven through a tranquil park like setting and felt at peace? That’s the experience Westminster Village offers when you enter the campus.

It began with a dream of making life easier for an aging population.  Westminster Village opened it’s doors in 1974.  Allowing  families to care for loved one in an exceptional setting.  While giving elderly residents choice and opportunity . Westminster Village offers a wide range of specialized services under one roof.

Beyond being just a retirement community, Westminster Village provides state licensed residential apartments. You can live in a home while having access to all the conveniences of a retirement community. Also assisted living and Medicare certified skill care and rehab to home facilities are available.

Therefore, making residents feel comfortable, safe and happy. Programs are designed to cater each resident’s interests and needs.

Most importantly, Westminster is geared towards enhancing the physical, social, emotional, spiritual and intellectual well-being in a secure homelike environment.

Hence, Westminster Village’s core values is to treat every residents and visitors with utmost respect while upholding their dignity. As a result of their commitment to excellence, Westminster has caring and compassionate employees. Therefore, making elders feel secure, comfortable and protected.

Experience life in balance with Westminster Village

Along with many conveniences and opportunities for residents, everyone feels at home.  Through various activities like lunch outings, movies and games, crafts and exercise, residents remain active and engaged.

As a continuing effort to bring family and friends together, Westminster Village has several signature events coming up. Leap Managed IT, as a proud partner, invites you to attend.

So come to a complimentary Lunch on September 11th. Key speaker, Jackie Stone. Jackie has 30 years’ experience of senior living.  She talks about “A Path to Healthy Aging & Achieving Wellness”.

In addition, October 2 at 2-3:30PM. This “NO QUESTIONS OFF-LIMITS” is an open forum honest discussion about life at Westminster.  Open to all families and friends.  Snacks and refreshments will be served.

It’s  important to nurture the mind, body and spirit.  So, live a more enriched life with Westminster Village. For a village tour and more details, visit https://www.wvmuncie.com/ .

Ridiculously Helpful, not just in IT

Ridiculously Helpful, not just in IT!

In the IT space, it’s hard to be fun & funny.  Luckily at LEAP we have found a way to do it!

Many of you have sent us notes and let us know how much you appreciate our Ridiculously Helpful Tips, thank you!

We are excited to share them.Our clients know that we are not just another IT company that only speaks TECH, but that we are real people who understand you don’t have to speak TECH. (that’s our job!)

We have been doing this a long time and we try to focus on what our clients needs might be outside of just being their Help Desk or Network Gurus.

So, we developed the Ridiculously Helpful Tips that you can apply in real life.  Our clients look to us for Continuing Education credits, training classes, seminars and our PIVOT events along with helping them find other partners in various industries.

Sometimes even, someone will misdial us and ask us to help pickup their kids for soccer… that is where the true concept of Ridiculously Helpful was conceived.  We want to be your “go to” experts for all your needs.  That is why we continually strive to be the most trusted advisor for all your business needs.

Will our tips seem silly at times and will the upcoming Facebook segment of “How to Change a Tire in a Suit” or recommending the “Top 10 Podcasts for a Family Road Trip” revolutionize the world of IT, probably not but they will make you pause, laugh, make a mental note and go on with your day.

If there is ever a tip or question you want to share, reach out us and we can be Ridiculously Helpful together!

Want to learn more about LEAP Managed IT and our Ridiculously Helpful IT, visit our website www.leapmanagedit.com.  You can also follow us on Facebook @leapmit.

How to Select a Financial Advisor: A Guest Blog

Financial Advisor VS. Financial Sales: A Guest Blog

by  Isaiah Douglass

 

Click for Podcast 

As humans, we appreciate and desire friendships, as they allow us to build trust and develop more meaningful connections. In the realm of financial advice or a Financial Advisor, trust and relationships matter, but often to a fault. If that sounds counter-intuitive, let me explain via a little story regarding having  a Financial Advisor vs a Financial Sales Consultant.

I recently met with a new client and at the end of the meeting, he half joking half serious mentioned, “You should have pushed me harder to move earlier. This is so different than what we had before.” His reasoning for the comment was a missed opportunity based on annual enrollment for benefits. No one ever explained that as a high-income earner with strong cash flow, how a Health Savings Account (HSA) could benefit the family. If you are looking for information on HSA’s check out this blog post. The previous advisor-sold products to solve financial concerns. He never talked about the financial items outside of how he was compensated.  Therein lies the difference between financial advice and financial sales. Interested in learning more on that check out this post.

Taking a Chance or Not:

He and his wife remained with their current advisor for some time even with some questions because of the existing friendship they had. They had known each other for several years and crossed paths with mutual friends. The inertia to make a change would mean having an awkward conversation. If things were “good enough” the advisor-client relationship stayed intact. I spoke to a group via a presentation; after that talk, there were some seeds of doubt. The seeds began to sprout as he considered if the previous advisor indeed had his family’s best interest at heart. At last, there was a realization that the fundamental issues with his current advisor were more significant than any friendship bond.

There is not enough stringency on the title for a business card or LinkedIn profile. It is hard to know the difference as a consumer. A recent study found the trust level of a financial advisor trust ranking is below a member of Congress and slightly above a used car salesperson. That reputation has been earned over the years. Far too many financial advisors have regarded clients as a revenue source, providing little to no real advice.

So how does one understand what is financial advice and what is financial sales?

Here’s an easy list to determine the difference

  • Are they a fiduciary? The term is abused lately as well, but a fiduciary is someone that has a legal obligation to put client’s interest above and before their own. To be considered a fiduciary they need to be an investment advisor.
  • Are they registered as a Broker? The easiest way to check is to search for BrokerCheck and type in their name. Here is my profile; you can see I’m listed as an Investment Advisor. In a prior role, I was a Registered Broker. A Broker only earns compensation for a transaction or sale of a financial product.
  • Are they fee-only? Fee-based is another popular term, but it is not the same. The details can be found here. Fee-based means they can charge a fee. Fee-only means that the fee you pay is the ONLY compensation they earn. The fee-only title means no product sales. For more data on Fee-Only click here.
  • Are they dually registered? One of the most convoluted and confusing items in the world of financial advice today is dual registration. Dual registration means being able to earn a commission (broker) and then turn around and charge for advice (investment advisor) depending on preference (aka which one pays more). While a complex topic, here is two excellent blog posts about it here and here.
  • Are they a CERTIFIED FINANCIAL PLANNER™? The challenge with the CFP® is it means someone has the necessary training on financial planning, but there are still salespeople with the title. Fee-only and CFP® is a combination that is ideal.

Difference between Financial Advisor VS. Financial Sales

We know the difference between financial advice and financial sales, why don’t all advisors move to a more transparent fee-only model? The answer lies in one of the following three ways: Naïve, Stupid, or Lazy.

Naïve

Some are too new to the industry and caught up in firm culture, can have the blinders on. There can be a sense of only knowing what one way and drinking a bit too much of the firm Kool-Aid. I’ve encountered such naïve advisor; they are often hired out of college and placed in a sales role at a large insurance company or national bank. I give the naïve advisor a pass for the first three to four years of their career.

Stupid

After four years if they do not understand the dynamics of the industry and the conflicts of interest that are so prevalent they are stupid. The dictionary definition of stupid explains it all: having or showing a significant lack of intelligence or common sense. While harsh, there is no way around it; they see enough meetings and conversation to grasp the issues at hand. Often, the money and the carrot many of these organizations dangle out in front of them drives them forward. Learning the industry is not hard via blogs, podcast, videos, and Twitter (yes #FinTwit is a thing).

Lazy

The older, gray hairs usually fall into this category. Many seem fed-up and tired of operational headaches. The awkward conversations that the firm puts them into with clients. They have comfort in a business built based on relationships and friendships with clients for whom trust the advice. They take off a lot of time and still earn a substantial income. Why bother changing? Especially, when there is a bonus and deferred compensation in place to keep these advisors. Finally, many firms own the clients and not the advisors. The clients are the profit center for these firms. An advisor who is older does not want to risk their livelihood to leave.  The risk of legal action is often a threat firms use; I can speak from experience. Some advisors know there is a better way, yet until clients leave will never change.

It is my hope, the three reasons above provide clarity on why there are so many advisors still operating in a broken model. Not putting clients first is and will be a losing game. Financial advice by nature should be advice only. The term advisor by the Webster Dictionary definition is, “a person who gives advice, typically someone who is an expert in a particular field.”  It is difficult to make an argument for someone to be a financial advisor if compensation is for anything outside of their advice.

Financial Worth of Friendship

How much is your friendship worth? Is it worth $10,000? $100,000? More? You may feel that is exaggerating, but odds are the cost could be even greater for bad financial advice. The next time you meet with your financial advisor whether friend or not, ask more questions about their business structure and model. If you don’t like the answers, ask why they haven’t made the switch? Encourage them to, if they tell you they are considering it, help empower them to make the jump as it is scary and often a risk. If they defend where they are at you can almost guarantee that they fall into one of the three camps listed above: naïve, stupid, or lazy.

There are far too many amazing advisors doing the right thing to work with a bad one. The one screening tool I’d equip you with to keep away 90% of the bad apples is ensure they are a CFP® and Fee-Only. If you do those two simple steps, you are on the path to finding someone who can improve the financial advice you receive. The easiest way to begin the process is to check out the following advisor search portals below. Your financial future should not be in the hands of a financial salesperson. If you take steps to do some due diligence and education, you will be surprised with what you find.

To learn more about about how a Financial Advisor can help visit our podcast with Isaiah Douglass and LEAP Managed IT’s COO Michael Thomas at leapmanagedit.com  or click here to watch the podcast.

Find an Advisor Resources:

https://www.napfa.org/find-an-advisor?q=46032

https://www.xyplanningnetwork.com/consumer/find-advisor/?_distance_from_you=39.9693%2C-86.16500239999999%2C1000%2CCarmel%252C%2520IN%252046032%252C%2520USA

Questions to ask any Financial Advisor:

http://www.letsmakeaplan.org/blog/view/lets-make-a-plan-blogs/ten-questions-to-ask-your-cfp-professional

https://www.napfa.org/financial-planning/consumer-resources

 

Leap Managed IT and #GivingTuesday

Leap Managed IT partners with YOC for #Giving Tuesday

Leap Managed IT believes in supporting community partners and more importantly giving kids a chance.  Thus, partnering with YOC for #GivingTuesday was a perfect match!

YOC is thrilled to announce that LEAP Managed IT will be matching $1,000 raised for Giving Tuesday!

Leap Managed IT”s President Gary Thomas stated, “This is an exciting program and it’s more than robots. These types of investments in youth builds confidence, problem solving and creativity that translates into life skills.”

YOC’s goal this year for Giving Tuesday is to raise $6,000 to provide Lego Robotics classes for 80 kids. Without your help, the kids will not have the opportunity to participate in robotics classes.

Help YOC get a jump start and donate today! Even $10 can help these kids have a chance to learn about robotics. If you donate through Facebook after 8am tomorrow, donations will be matched by Facebook, thus tripling your donation! It is secure and there are no fees.

For more information about the YOC and ways you can help us Change Lives Save Lives this holiday season, visit yocinc.org or contact the YOC Foundation at 765-289-5437 ex. 3332.

LEAP Makes a Move, Help Desk Grows

Help Desk Grows, Change Needed

We are excited to share our news. LEAP is on the move.  Our Muncie office has relocated to help continue providing superior service and support to our clients. Our Fishers and Indianapolis locations remain the same.

We want to share our highlights:

HELP DESK

  • Our new offices feature a dedicated and expanded Help Desk facility. Our Help Desk team is happy to have added space and room for additional support team.

MANAGED PRINT

  • The Managed Print Team has a high functioning Collaboration Center that services equipment.

DISPATCH & DELIVERY

  • While, not to be left out, is our delivery and dispatch team. They too gained space and technology innovation to help assist our clients.

CUSTOMER SUPPORT SPECIALIST

  • Most visible is the Customer Support Specialist, have expanded their domain and are thrilled to be in the heart of the building. Thus, allowing them to easily communicate client needs with the respective teams. Because taking care of our clients is what they do best!

TEAM LOUNGE

  • On the internal side, every department is excited about the Team Lounge. A comfortable and relaxing area to take a break, eat lunch, watch a little TV or play a quick XBOX game.  Most importantly, it houses a new coffee bar and highly requested snacks.

PARTNERS NEEDS

When looking at our space we also considered our client needs. How can our space help our partners? The solution is simple. Still, under renovation, is our Conference space.  Areas that our clients can use as a benefit for being our partners.  As a result, once completed, we will have small meeting rooms, a boardroom and a gathering space.

Lastly, we think of our office as an evolving Center of Excellence. Providing not only superior service to our clients, also making cognizant choices to continue fulfilling our organizational Best Practices. This includes our initiative of being the Best Place to Work.

Finally, as construction finishes keep checking our blog area for a behind the scenes move details.  Certainly we will share quick tips on what went well and “if we had to do it over again, little hiccups”. Especially insights form our Help Desk Crew!  LEAPmanagedit.com

Meet Wasson Nursery

Managed IT Partnerships

LEAP Managed IT is excited to provide IT solutions to variety of businesses and organizations.   We focus on working together with our clients to help tailor an IT Master Plan specifically for their business needs.  It is also exciting to work with companies that share a common goal and a great history.

Wasson Nursery has traveled a similar path as LEAP facing rapid growth, a constantly changing environment and most importantly a belief in putting people first, employees and clients alike.

In case you are not familiar, let us introduce you to one of our client partners.

“We Build Better Backyards”

As a locally owned and family run business, Wasson Nursery is the plant and landscape authority Indiana has trusted for over 40 years. With locations in Fishers, Muncie and Union City.  Their Motto is simple: “We Build Better Backyards”.

Wasson Nursery can help a gardening armature create their first planter or garden.  While simultaneously helping create, design and install a backyard Oasis.

They offer Care Guides, How To, Landscape Design and Lawn care help just to name a few.

Most noteworthy, Wasson’s understands the importance of reaching out to the community.  Each of their locations host a variety of activities that are fun and interactive while bringing neighbors together.  They range from the well-known Peach Truck visit to Ladies Night Out events and family weekend festivals.

Finally, if you haven’t already, stopped in to visit one of their locations.  Enjoy browsing the beautiful displays and be inspired by nature.  Talk to their friendly and approachable experts and learn more about their services.

To learn more about Wasson Nursery visit their Fishers, Muncie or Union City location simply click wassonnursery.com

Being an IT solutions provider, LEAP is happy to share a little insight about our client partners and highlight their area of expertise.  Above all we are thrilled to have the opportunity to work with Wasson Nursery and watch them flourish.

Lastly, visit LEAP Managed IT to learn more about IT solutions and how developing an IT Master Plan can help your business.  LEAP Managed IT has offices in Indianapolis, Fishers, Muncie, and services clients throughout the FT. Wayne and Cincinnati areas.  Visit us at leapmanagedit.com to learn more.

IT Solutions Partner Highlights Wasson Nursery


IT Solutions Partner LEAP Highlights Wasson Nursery

LEAP Managed IT is excited to provide IT solutions to variety of businesses and organizations.   We focus on working together with our clients to help tailor an IT Master Plan specifically for their business needs.  It is also exciting to work with companies that share a common goal and a great history.

Wasson Nursery has traveled a similar path as LEAP facing rapid growth, a constantly changing environment and most importantly a belief in putting people first, employees and clients alike.

In case you are not familiar, let us introduce you to one of our client partners.

“We Build Better Backyards”

As a locally owned and family run business, Wasson Nursery is the plant and landscape authority Indiana has trusted for over 40 years. With locations in Fishers, Muncie and Union City.  Their Motto is simple: “We Build Better Backyards”.

Wasson Nursery can help a gardening armature create their first planter or garden.  While simultaneously helping create, design and install a backyard Oasis.

They offer Care Guides, How To, Landscape Design and Lawn care help just to name a few.

Most noteworthy, Wasson’s understands the importance of reaching out to the community.  Each of their locations host a variety of activities that are fun and interactive while bringing neighbors together.  They range from the well-known Peach Truck visit to Ladies Night Out events and family weekend festivals.

Finally, if you haven’t already, stopped in to visit one of their locations.  Enjoy browsing the beautiful displays and be inspired by nature.  Talk to their friendly and approachable experts and learn more about their services.

To learn more about Wasson Nursery visit their Fishers, Muncie or Union City location simply click wassonnursery.com

Being an IT solutions provider, LEAP is happy to share a little insight about our client partners and highlight their area of expertise.  Above all we are thrilled to have the opportunity to work with Wasson Nursery and watch them flourish.

Lastly, visit LEAP Managed IT to learn more about IT solutions and how developing an IT Master Plan can help your business.  LEAP Managed IT has offices in Indianapolis, Fishers, Muncie, and services clients throughout the FT. Wayne and Cincinnati areas.  Visit us at leapmanagedit.com to learn more.

LEAP Managed IT Ranked Among Top 501 Global Managed Service Providers by Channel Futures

LEAP Managed IT ranks among the world’s 501 most strategic and innovative managed service providers (MSPs), according to Channel Futures 11th-annual MSP 501 Worldwide Company Rankings.

LEAP Managed IT ranks among the word’s best IT Providers.  The MSP 501 is the first, largest and most comprehensive ranking of managed service providers worldwide. This year Channel Futures received a record number of submissions. Applications poured in from Europe, Asia, South America and beyond.

As it has for the last three years, Channel Futures teamed with Clarity Channel Advisors to evaluate these progressive and forward-leaning companies. MSPs were ranked according to our unique methodology, which recognizes that not all revenue streams are created equal. We weighted revenue figures according to how well the applicant’s business strategy anticipates trends in the fast-evolving channel ecosystem.

Our people and the new ways we deliver IT to focus on our client’s goals makes the difference,” said Gary Thomas, President of Leap Managed IT. “Our clients are looking for efficiencies so it’s our job to work with them to leverage cloud solutions, keep data safe and make business easier.”

Channel Futures is pleased to honor Leap Managed IT.

For the first time, Channel Futures will also name 10 special award winners, including MSP of the Year, CEO of the Year and one Lifetime Achievement Award for a career of excellence in the channel.

The MSP 501 winners and award recipients will be recognized at a special ceremony at Channel Partners Evolution, held this year October 9-12 in Philadelphia, as well as in the Fall issue of Channel Partners Magazine.

“This year’s applicant pool was the largest and most diverse in the history of the survey, and our winners represent the health and progressivity of the managed services market,” says Kris Blackmon, Channel Futures content director and editor of the MSP 501. “They’re growing their revenue, expanding their customer influence and exploring new technology that will propel them for years to come.”

The full MSP 501 report, available this fall, will leverage applicant responses, interviews and historical data to identify business and technology trends in the IT channel. Highlights will include:

  • Revenue growth and business models
  • Hiring trends and workforce dynamics
  • Business strategies
  • Service deliverables
  • Business tools and automation investments

Background

The 2018 MSP 501 list is based on data collected by Channel Futures and its sister site, Channel Partners. Data was collected online from Feb. 28 through May 31, 2018. The MSP 501 list recognizes top managed service providers based on metrics including recurring revenue, growth and other factors.

LEAP Managed IT is an Indiana based technology company with additional offices in Indianapolis, Fishers, Muncie and Fort Wayne.  Leap specializes in cloud software solutions, helpdesk and network support services plus an extensive cyber-security and compliance offering to small to mid-sized organizations.  For more information visit LEAP Managed IT.

About Informa

Channel Futures, Channel Partners Online, Channel Partners Conference & Expo and Channel Partners Evolution are part of Informa, the international business intelligence, academic publishing, knowledge and events group. Informa serves commercial, professional and academic communities, helping them connect and learn, and creating and providing access to content and intelligence that helps people and businesses work smarter and make better decisions faster. For more details visit informa.com.

Visit leapmanagedit.com

IT Support Indianapolis: 4 Powerful Ways IT Can Enhance Your Indy Business

Find yourself searching for IT Support Indianapolis?  You’re probably finding your IT support a little frustrating and are looking for insights about how other Indianapolis based companies solve their technology challenges.  Let’s face it having a proper IT infrastructure is key to running your day-to-day operations.

As your company grows, you might notice it becomes harder to handle IT related issues in-house.  So instead of focusing on growing your business, you will devote all your energy trying to handle IT maintenance in-house.  We hope the following insights makes your next IT Support Indianapolis search more beneficial.

That’s why leading Indianapolis, Indiana businesses turn to managed IT services – to outsource IT and to spend less time managing the IT department and more time running their business.

Here are four reasons why your business needs dedicated IT support and how it can benefit your company.

1. Access to Trained Professionals

One of the most critical aspects of working with a dedicated IT support team is the fact you will always work with security experts.

Companies which provide managed IT services will make sure their staff is aware of the latest technology and they’re up to date with the best practices when it comes to security.

That way, you won’t need to worry about the quality of their work, their skills and expertise.

IT Support Indianapolis

2. Receive a Complete IT Audit

The biggest mistake you can make when it comes to fixing your IT system is not doing a diagnosis first.

IT support companies companies specializing in managed IT know the value and understand that knowing your current environment an assessing your risk and vulnerabilities is the fist step in understanding your needs and helping create a roadmap for your success.

The audit should include a security threat assessment, state of your network, compliance and contingency planning to just name a few.

This is going to help your provider determine your company’s current state and  figure out how to leverage IT to improve day-to-day operations.

An audit should be done regularly to make sure your provider is helping you stay complaint and help plan for your company’s growth and development.

3. Set up an IT Strategy

Based on the IT audit, a leading IT support team will create a technology roadmap which will address all the issues which were discovered during the audit process.

The IT strategy will not only be implemented, but the team will also continually monitor your IT environment.  Reviewing the strategy after 30 days is highly recommended.  At this time all the collected data can be reviewed and progress can be measured.  Allowing you to see if all the benchmarks and goals are being met.

Having a strategy in place is critical to reaching long-term objectives.  Most importantly making sure your are continually compliant with  with federal, state, local and industry-related privacy laws.

4. Save Time and Money

Let’s be honest, IT support can be pricey.  IT service providers can work with you to pinpoint your most urgent needs.  You can begin the on-board process by attacking the most burning issues first, such as security or data backup and recovery.  This can help your business stay within your budget.

We’re aware IT maintenance can be overwhelming and having a dedicated professional team of experts will bring you peace of mind and time to focus on other aspects of your business.

Ready to Work with a Specialized IT Support Indianapolis Team?

IT Support Indianapolis

IT support is a must for all size businesses, especially due to the fact any company which stores data online, in the cloud or even onsite is vulnerable to cyber-attacks.  Having your company data compromised is a nightmare and explaining the “how” & “why” to your customers is an even bigger ordeal.  Your customers expect certain levels of privacy, security and professionalism when they do business with you.  You help deliver a product or service while mainlining your integrity in all aspects of your business.

It’s important to work with professionals who understand the responsibility of handing your network and will work to ensure your company’s sensitive data cannot be accessed or compromised by hackers.

If you want to find out more about our IT managed services and how we can meet your business needs, feel free to get in touch with our IT Support Indianapolis Team (800) 649-9446. 

How to outsource your IT

Outsourcing IT support or hiring a team in-house? What is the better option? How to outsource your IT?

These are questions small business owners often find themselves having to answer. And it’s not an easy call, as there are pros and cons on both sides.  If you decide to make the switch you’ll have to decide how to outsource your IT in a manner that won’t disrupt your company.

The truth is there’s no single right answer; the right decision stems from figuring out what’s best for your company.

That being said, here are a few signs telling that now is the best time for you to start considering resorting to a third-party to help you out with this aspect of running your business.

Your Business Requires a Highly-Skilled IT Team, but Can’t Afford One

Having a full-time IT staff on your payroll can be expensive.

Add to that the time and resources you have to invest in finding skilled people and retaining them and you might conclude that, in the case of your small business, the cost is too much of a financial stretch.

So, what do you do when you don’t have a sizable enough IT budget, but still needs a capable team on your side?

Outsourcing IT support helps you cut your operational costs and improve your bottom line.

outsourcing it support

Also, it provides access to the technology you need to keep your operations running smoothly, as well as a greater range of expertise than you could probably afford by hiring in-house.

And you, as a small business owner, will rest assured knowing the team in charge of your businesses IT needs is 100% equipped to handle them.

The IT Needs of Your Company Tend to Fluctuate over Time

If your business only needs temporary or periodical IT support, it doesn’t make much sense to hire full-time staff, cost-wise.

One of the greatest advantages which come with outsourcing IT support is being able to address the changing IT demands of your company on an as-you-need-it basis.

As your IT needs change, you can turn to an outsourced provider with the right skill to address them.

So in case you have an urgent problem, such as having your hard drive failure, you can go ahead and employ the services of a third party who can handle this issue to maximize uptime.

Outsourcing your IT needs ultimately means addressing any issues which might arise in a way that is both convenient and cost-effective. You only pay for services you need, when you need them.

Technology Is Not Your Business’s Core Competency

In the case of most small businesses, IT is a function which supports their ongoing activity – but it is not a core competency.

outsourcing it support

Therefore, investing in hiring top-tier IT experts full time to build and maintain the tech infrastructure needed to support your internal IT operations is not likely to offer you a competitive edge.

It would be in the case of technology-centered businesses, such as companies which develop software.

In contrast, by outsourcing IT, you can focus your in-house resources on your core competencies and business development and leave managing technology-related issues up to the pros.

Making the change:  How to outsource your IT

You need top quality IT services and support for your business to thrive. Here are just a few of the ways a reliable service provider will be able to help you:

  • Audit your company’s IT systems and assist you with making the best technical decisions.
  • Implemented security and user policies to ensure your network is secure.
  • Advise you on today’s rapidly changing technology impacting your business and how to address the challenges that come along with it.
  • Regularly review your IT system to ensure all your business’s technology needs and security standards are being met.

 

If you are ready to take the leap and are looking for an IT service provider who will work in partnership with you, contact and we’ll help you get started.

Dental IT Support Indianapolis: 5 Secrets to a Successful Dental Practice

Our Dental IT Support Indianapolis team spends a lot of time helping dental practices use technology to become more efficient.  Here are a few insights about what we see as the 5 secrets to a successful dental practice.  If you have any questions reach out to our Dental IT Support Indianapolis team directly.  They are here to help…

There’s more than meets the eye when you want to run a dental practice and be successful with it.

Most people would think that, as long as the staff is professional and the services decent, the rest pretty much falls into place.

However, a dental clinic has to face almost the same challenges as any other business, so it’s best if you have in mind a set of best practices to make sure you’re on the right track and don’t lose resources with fixing too many issues.

1. Staff Is Key

For quite a lot of people, going to a dental appointment is not the brightest of prospects.

So a welcoming atmosphere and flawless customer service are essential in making patients feel at ease and look forward to collaborating with your services on future occasions.

To ensure such an atmosphere, the way to go is to train all your staff accordingly, with the following aspects in mind:

  • The front desk team should possess flawless communication skills and be well trained in acting with poise and efficiency.
  • Offer ongoing training programs to all the staff interacting with patients.

 

This way, customer satisfaction should be at the highest rates.

dental practice

2. Efficient Scheduling and Referral System

For a dental practice, efficient scheduling is the core of good management.

The best way to go about it is to get a scheduling system or software which poses benefits like:

  • increased productivity and flexibility
  • decreased stress for staff members
  • optimal patient flow.

 

Such a system ensures that no matter what intervenes, all appointments are handled professionally.

This results in an ongoing referral system – patients will notice and appreciate the seamless experience, thus generating word of mouth, which is one of the best dental marketing techniques.

3. Data Management Is Crucial for a Dental Practice

Proficient data management is not just for large companies; dental practices should also consider perfecting their own way of bringing cohesiveness to their operations.

The secret towards achieving this goal is a sound IT infrastructure – and there are 2 main boxes to tick here:

 

You want your patients’ info to be stored and handled safely, so the best way to go about this is to collaborate with a software management third party. They’ll be able to focus only on this aspect of running a dental practice, thus saving you a lot of resources, costly errors, data breaches or worries.

dental practice

4. Service Expansion Should Always Be a Priority

At some point in time, a dental practice has to think of growing its patient base and the first step in achieving this goal can be considering a wider range of dental interventions.

The only caution here is to avoid overextending the practice in order to maintain the same level of quality.

5. Lastly from our Dental IT Support Indianapolis Team: Give Your Patients Reasons to Recommend You

This is what engagement strategies are for – rather than putting loads of effort into gaining more customers, you could base your strategy on retaining the already existing ones.

That said, a good idea is to look beyond offering just convenient hours and easy-to-access location.

Establishing a deeper connection with your patients can be easily achieved through cross-channel marketing. This means combining direct mail (e-mail marketing campaigns) with social media strategies – it’ll enable you to reward customer loyalty with enticing offers.

Our Dental IT Support Indianapolis Team Can Contribute to the Success of Your Dental Practice

At Leap Managed IT, we have constantly strived to come up with the best software management solutions for dental practices like yours. Upon contacting us, you can learn specific information on how we can help you grow a strong reputation based on high-quality operations.